Payment Related Questions
Q：Can I change the items in my health screening packages?
A：Every health screening package has its unique focus. If you would like to add any other health examinations, please contact our specialist who will plan the package for you to tailor to your needs and provide a quote.
Q：What are the methods of payment? Is a deposit required?
A：
No deposit is required. Please make the payment on the day of the examination at the counter. We accept cash, Debit card, and credit card (except American Express and Diners Card.)
Gastroenteroscopy Examination Related Questions
Q：During the examination, why can’t I wear nail polish or gel nails?
A：
Colonoscopy requires anesthesia and the interpretation of peripheral blood circulation, please remove all the nail polish or gel nails on your finger and toenails.
Q：Can a polyp(s) be removed when it is found during the colonoscopy?
A：
The doctor will evaluate the polyp(s) size to determine a suitable method of polypectomy. If a polypectomy is conducted then the cost is NT$8000/procedure, while a simple biopsy incurs a fee of NT$1600 for the first polyp and NT$979 for each subsequent one.
Q：Can hemorrhoidectomy be performed during gastroenterology anesthesia?
A：
No. The hemorrhoidectomy is performed by a surgeon, and the gastroenterology is performed by a physician. If a hemorrhoidectomy is needed, then the surgery should be scheduled through the Colorectal outpatient clinic.
Q：Can hemorrhoidectomy be performed during the gastroenterology anesthesia?
A：
The content of the meal replacement is specially prepared and processed, and the fiber in it is less than 4 grams. As long as it is used correctly with diet control and laxatives, generally, it will not affect the result of the examination. The replacement meal is quite a satiety so you will not feel hungry before the examination.
Q：Can I take the plane the next day after the Gastrointestinal endoscopy examination?
A：
After the Gastrointestinal endoscopy examination, complications usually occur within 7 days. If polypectomy (excluding biopsy) is required according to the condition, it is not recommended to fly or travel within 7 days after the operation. If the length of stay cannot be accommodated, the doctor will not perform a polypectomy if abnormalities are found in the gastroscopy on the same day.
Image Examination Related Questions
Q：What is the difference between MRI and PET?
A：
Magnetic resonance imaging MRI is mainly for the diagnosis of various tumors and soft tissue diseases. It indicates a valid diagnostic value for solid organs such as the brain nervous system, musculoskeletal system, spinal cartilage, thyroid, liver, gallbladder, spleen, kidney, pancreas, adrenal gland, reproductive organs (bladder, uterus, ovaries, vas deferens, prostate gland) and breast. Another advantage of MRI is that it is non-radioactive. It is suitable for head and neck tumors, nasopharyngeal cancer, lung cancer, breast cancer, pancreatic cancer, colorectal cancer, etc.
Positron imaging provides a whole-body scan for the detection of malignant tumors and metastases. Positron tomography contains radiation.
Q：What is the difference between mammography and breast ultrasound?
A：
Mammography is a flat image, and for dense breasts, it is easy to overlap the breast and not see the subtle lesions, so it is suitable for breasts with degenerating breast tissue. Mammography is a highly sensitive diagnostic tool for identifying microcalcifications in situ in breast cancer. In addition, asymmetry or distortion of the breast structure is also an important sign that can help in the early detection of breast cancer. Early detection of breast cancer through mammography screening, especially in postmenopausal women, can detect some early breast cancer lesions that cannot be detected by palpation.
Breast ultrasound does not contain radiation, and it is easier to detect tumors than mammography for the dense breasts of young Asian women and has higher sensitivity for fibrocystic and fibroids. However, for small lumps or early-stage breast cancer with tiny calcifications, breast ultrasound is less likely to detect them. For women under the age of 40, because the breast gland is developed and dense, mammography will not be as precise. It is recommended to do a breast ultrasound every year and then follow up with mammography if needed; while women over the age of 45 are recommended to do mammography every two years, and if the breast gland is denser, breast ultrasound can be added as a supplement to increase the integrity and accuracy of the examination.
Q：What is the difference between computed tomography (CT) and magnetic resonance imaging (MRI)?
A：
Computed tomography contains radiation. It uses X-ray fluoroscopy to create a tomographic image, which can display a cross-sectional image of the internal organs of the body, and has the advantages of rapid imaging and being unaffected by air. MRI contains no radiation. It uses magnetic fields and radio waves in human tissues to generate signals to form images, and a wealth of image information can be obtained.
Q：Will the contrast injection make me feel uncomfortable?
A：
Most people will experience feeling warm during CT contrast injection, but it will subside quickly and can be relieved by taking deep breaths, while a few people may experience nausea, dizziness, vomiting, and chills. When contrast injection is administered for an MRI,only a very small number of patients will have adverse reactions such as nausea and vomiting.
Health Examination Report Related Questions
Q：How long will I have to wait after the examination before receiving my report?
A：
The health examination report is estimated to be delivered within 14 business days, either by mail to your home or collected at the hospital. If there are any questions concerning the contents of the report, please contact the number listed on the report: 02-28264400 #3927.
Q：Can the health examination report be mailed overseas?
A：
Yes. It can be mailed overseas with postage charged. The postage rate varies depending on the weight of the report and the overseas region. For example, for a report weighing about 1 kg, the postage costs range from NT$500 to NT$630 for Asia Pacific and NT$700 to NT$1,200 for Europe and the United States.
Frequently Asked Questions
Q：I have made an appointment for a health screening session, but if I wish to change the appointment date, how early should I notify the hospital?
A：
Please notify us 7 business days before your original appointment through our telephone line.
Q：Why is the National Health Insurance Card required on the day of the health examination?
A：
On the day of the health examination, the NHI card is not required except under the following circumstances:
1. Check the identity.
2. In case of any emergency or illness, the NHI card can be used to seek any medical attention.
3. If needed, on the day after the health examination, the NHI card will be used to make necessary outpatient appointments for prescribing medicines or further examination.
Q：Does the stool have to be taken on the same day before the checkup? What should I do if I can’t get the stool?
A：
The stool can also be taken 1-2 days before the examination. If the stool sample is not taken on the day of the health examination, it should be kept in the refrigerator or in a cool place out of the sun and brought in on the day of the health examination. If the stool is not collected at the end of the examination, please collect the stool within 7 days after the examination and submit it to the Health Management Center during office hours.
Q：Important Notices for female patients：
A：
1. Avoid menstruation periods.
2. The day before the Pap smear tests and trans-vaginal sonogram, please avoid using vaginal medicines or douches and any sexual intercourse.
3. Pap smear tests and internal examinations can not be conducted if sexual intercourse has never occurred before.
4. If you are pregnant, planning to become pregnant, or cannot confirm your pregnancy, please hold off on radiological and invasive tests.
Q：Is free parking available on the day of the health examination?
A：
The hospital has a parking lot, and free parking is available on the day of the examination. For clients who have undergone painless gastroscopy, dizziness, and unstable walking may occur after the examination due to the effect of the anesthetic injection. It is recommended not to drive, or ride a motorcycle or bicycle within 24 hours of the health examination.
Q：What should be noted when a diabetic patient needs fasting for the health examination?
A：
Please replenish your sugar and sports drinks the day before; do not take insulin on the day of the examination, but please bring the injection. Our nurse will pay special attention to the client’s condition. Please feel free to inform your companion caregiver of any discomfort and we will provide medical assistance if necessary. During the Gastrointestinal Endoscopy examination, the intravenous injection will be provided. When the computerized tomography and gastrointestinal endoscopy examination are completed, the patient will be able to resume eating.
Q：Is there any transportation to the hospital?
A：
Cheng Hsin General Hospital provides free shuttle buses, traveling to and back from Mingde Station (MRT Danshui Line) Exit 1. The first shuttle bus departs at 7 AM and the duration of the waiting time is approximately 5~10 minutes. The shuttle bus will stop at the side of the First Medical Building of the hospital.
Q：Can I still proceed with the health examination if I have contracted a cold？
A：
The cold may increase the number of white blood cells due to the autoimmune response, but other tests will not have much impact. However, if you already have a fever, cough, and upper respiratory infection symptoms, it is not recommended to have a health examination.