01
Appointment and consultation
- An appointment can be made in the hospital, through phone, or online.
- Our specialist will select and arrange a suitable screening package according to your needs, and confirm a screening date.
02
Pre-screening preparations
- All related information regarding the screening as well as important precautions will be delivered to your home in a delivery package within a week before your appointment.
- Our specialist will contact you by phone before the appointment and remind you of related precautions, check-in time, and location.
03
Check In
- Please check in according to your appointment time.
- Our staff will verify your identity(NHI card, ID card, or passport) and screening package, and collect your consent form and specimen collection box.
04
Introduction of screening procdure
- Our nurses will explain the day’s screening procedure.
- Assist you in confirming the contents of the screening.
- Introduce facilities and explain services.
05
Clothes Changing
- Our nurses will show you the locker room and instruct you on how to set up your locker combination.
- We will provide a comfortable set of clothes and slippers for the course of the examination.
- Please remember the combination code which you set for your locker.
06
Examinations
- Our nurse will accompany you on the day to monitor the time of each examination and assist you with any requests.
※ The examination items are listed in each health screening package.
07
Dining
- Professional nutritionists design exquisite breakfast and lunch (meat/vegetarian) meals for the enjoyment of our customers.
※ Some ingredients will be adjusted according to the season.
08
Report Interpretation
- Our professional physicians will deliver a brief interpretation of the health screening results, as well as assist in transferring the client to the appropriate outpatient clinic according to their medical needs, if necessary.
09
Payment
- We accept payment by credit card or cash.
10
Follow-Up Service
- After the medical screening report is reviewed by a professional physician, the report is estimated to be delivered within 14 business days by mail.
- Download the Cheng Hsin Hospital App to review the data and reports from your examination any time. Reminders and notifications regarding possible return appointments are sent periodically to our guests.